香港訂單
Hong Kong Orders

工商區地址
Commercial & Industrial Address
非工商區 / 離島
Residential and Out-laying Islands
上午 11 時前落單
Orders before 11am
下午送到
Same day delivery
2 - 3 工作天送到
2 - 3 Working days
下午 4 時前落單
Orders before 4pm
下一個工作天送到
Next working day delivery
2 - 3 工作天送到
2 - 3 Working days
  • 周六和周日的訂單我們將在下周一處理。
  • 如果您訂購的産品缺貨,我們將通過電子郵件或電話與您聯繫
  • 如果需要修改或取消訂單,請盡快致電 (852) 2407 2332 或電郵 cs@yv.com.hk 與我們聯繫。
  • 訂單一旦發出,無法取消和修改。請您收到產品後按照退貨方式與我們聯繫。
  • Orders received on weekends & public holidays will be processed on the following working day.
  • We will inform you by email or by phone if your order is out of stock.
  • Please contact us by phone (852) 2407 2332 or by email cs@yv.com.hk as soon as possible if any amendment is required.
  • No changes or cancellation are allowed once order had been shipped.

送貨

  • 我們統一使用快遞發貨,滿HK$300港幣免運費。
  • 快遞單號將會在發貨後通過電郵發送到您的電郵地址,方便您查詢物流情況。
  • 請確保您的送貨地址的准確性,錯誤或無法投遞的地址可能會產生額外運費,如果您想更改收貨地址,請在訂購後盡快與我們聯繫。
  • 如果地址是非工商區域,離島及偏遠區域,默認配送方式為順便智能櫃或順豐站自取。

Delivery

  • All deliveries are by Local Couriers, Free delivery for orders above HK$300.
  • Courier Tracking numbers will be emailed to you once order is shipped.
  • Please ensure the accuracy of delivery address, incomplete or wrong address will incur additional courier charges.
  • All orders with residential or out-laying island addresses will be shipped to SF-Express pick-up stores or EF Lockers only. SF-Express will send you an SMS when the shipment is ready for collection.

支付方式

  • Paypal
  • P-Card (Purchasing Card)
  • 銀行 / 自動櫃員機 (轉賬 / 入票)
  • 現金 / 支票 貨到付款 (只限本地工商區送貨)

注 : 我們是透過 PayPal 平台的世界頂級系統 24 小時監控,偵測潛在欺詐交易,所有個人和財務資料均獲安全加密,確保你的私人資料安全。YV.COM.HK 是不會存儲或者查看到您的財務資料,使你的帳戶安全更有保障。

Payment

  • Paypal
  • P-Card (Purchasing Card)
  • Bank / ATM (Transfer / Deposit)
  • Cash / Cheque on Delivery (Only for orders with Commercial & Industrial Address)
Note : YOUNG VISION's Shopify ecommerce uses 128 bit encryption SSL and is certified Level 1 PCI DSS compliant. All our payments are processed through Paypal's secure payment gateway to ensure all sensitive data is protected. YV.COM.HK do NOT have access to your details.

海外訂單 International Orders

 

海外訂單
International Orders

亞太區
Asia Pacific
歐美,中東,其他
Rest of World
3 - 7 工作天
3 - 7 Working days
5 - 10 工作天
5 - 10 Working days
  • 周六和周日的訂單我們將在下周一處理。
  • 如果您訂購的産品缺貨,我們將通過電子郵件或電話與您聯繫。
  • 如果需要修改或取消訂單,請盡快致電 (852) 2407 2332 或電郵 cs@yv.com.hk 與我們聯繫。
  • 訂單一旦發出,無法取消和修改。請您收到產品後按照退貨方式與我們聯繫。
  • Orders received on weekends & public holidays will be processed on the following working day.
  • We will inform you by email or by phone if your order is out of stock.
  • Please contact us by phone (852) 2407 2332 or by email cs@yv.com.hk as soon as possible if any amendment is required.
  • No changes or cancellation are allowed once order had been shipped.

送貨

  • 我們使用 DHL / HK POST 配送海外訂單
  • DHL / HK POST 的快遞單號將會在發貨後通過電郵發送到您的電郵地址,方便您查詢物流情況。
  • 請確保您的送貨地址的准確性,錯誤或無法投遞的地址可能會產生額外運費,如果您想更改收貨地址,請在訂購後盡快與我們聯繫。

Delivery

  • All deliveries are by DHL / HK POST
  • Courier Tracking numbers will be emailed to you once order is shipped.
  • Please ensure the accuracy of delivery address, incomplete or wrong address will incur additional courier charges.

支付方式

  • Paypal
注 : 我們是透過 PayPal 平台的世界頂級系統 24 小時監控,偵測潛在欺詐交易,所有個人和財務資料均獲安全加密,確保你的私人資料安全。YV.COM.HK 是不會存儲或者查看到您的財務資料,使你的帳戶安全更有保障。

Payment

  • Paypal
Note : YOUNG VISION's Shopify ecommerce uses 128 bit encryption SSL and is certified Level 1 PCI DSS compliant. All our payments are processed through Paypal's secure payment gateway to ensure all sensitive data is protected. YV.COM.HK do NOT have access to your details.

退換貨服務

  • 客戶可以在訂購後7天內退還貨品。
  • 退還的貨品必須維持原狀: 即未經穿著/使用, 放於沒受損壞原裝品牌包裝盒及包裝袋, 而且所有價錢牌均完好無缺。
  • 貨品必須是可以接受退換的
  • 如果可以,請電郵我們您的訂單號和您的不正確或損壞的物品的圖片,以便加速處理。
  • 欲了解更多信息,請隨時與我們聯繫。
注:關於退換貨費用取決於訂單細節。請注意, 退貨時不設退還運費。

Returns & Exchanges

  • You can exchange / return your order for up to 7 days from the purchase date.
  • Products must be in original condition, with all tags attached, and must be returned in the original undamaged box and/or packaging.
  • Exchange / return items must not fall under the list of non-refundable brands / items.
  • If possible, please email photo of product to speed up the exchange / return process.
Please note that we will not be able to provide a refund on any shipping fees charged for the original order.

聲明

www.yv.com.hk 永久保留修改本網站,以及更新規章制度的權利。
YOUNG VISION 有權隨時改變網站描述的產品或服務。

感謝您的支持。

豐輝資訊(香港)有限公司
香港葵興葵榮路1-11號金城工業大廈5樓C室。
YOUNG VISION (HK) LIMITED
5/F, Kam Shing Ind Bldg, 1-11 Kwai Wing Road, Kwai Hing, Hong Kong.
客戶服務熱線 Hotline : (852) 2407 2332 電郵 Email : cs@yv.com.hk